Legal

Refund & Cancellation

Please book responsibly. The rules below apply to every booking at both branches.
Last updated: October 2026
01

How to cancel

Cancellations must be requested by calling the front desk at +91 98422 14159. The website does not process cancellations.

02

More than 24 hours before check-in

May be eligible for a refund at management's discretion.

03

Within 24 hours of check-in, no-shows and early checkout

Strictly non-refundable. Any amount already paid, including advance and full tariff, will not be refunded under any circumstance.

04

Security deposit

The advance deposit collected at check-in is refunded at checkout, less any charges for damages or extras.

05

Refund approval, method and timing

Refunds are never processed automatically. Every refund request is reviewed individually, and processing begins only after it has been approved by the SK Residency management team.

Once approved, the refund is returned to the original payment method. Online refunds typically reach your account within 5–7 working days after approval.

06

Invalid bookings

Bookings made without valid ID at check-in, or voided due to policy violations, are not refunded.